aq9 App Responsible Gaming, Helpline and Safe Controls

Many people from Dhaka seek help on the aq9 App for responsible gaming, player protection and self-exclusion together.

aq9 Helpline Directory

It's best to talk before problems escalate; in the list below you can see regional help, times and languages at a glance.

Helpline: 106 | Hours: 8:00-22:00 | Languages: Bengali, English

Helpline: 109 | Hours: 9:00-21:00 | Languages: Bengali, Chittagonian

Helpline: 114 | Hours: 8:00-20:00 | Languages: Bengali, Sylheti

Helpline: 117 | Hours: 10:00-18:00 | Language: Bengali

Helpline: Live Chat | Hours: 24 Hours | Languages: Bengali, English

407K+ users viewed control settings, 17,065 reviews with an average rating of 4.4/5, 832+ titles, and uptime 99.2%

If you lose track of time, take a break; if it disrupts family or work, talk to the helpline.

In Dhaka, many users see bKash, Nagad or Rocket balances and stop themselves; that's the wiser thing to do.

If following the rules is hard, activate self-exclusion for 24 hours, 7 days, or 30 days.

In Bangladesh, even on slow networks, these settings open quickly and work with less data.

1. First, a brief check is done to determine your language, time and issue type.

2. Then clear guidance is provided on usage limits, breaks, and account locks.

3. Finally, write the next steps; if you want, see billing questions related to bKash, Nagad or Rocket.

Small settings in the aq9 App can make a big difference; check them first to keep usage calmer.

Set your limits once for days, weeks, or months, so you don't have to think about it repeatedly.

A notification comes after 60 minutes, making it easier to look away from the screen.

You can take a break from one day to longer-term; if needed, the support team is also available.

If you have questions, don't delay; open the aq9 App for help, or go directly to the contact page.